Victoria Zolotarova

Customer relationship management (CRM) isn’t new. Businesses have been tracking clients, prospects, and sales opportunities for decades, first on paper and later with expensive on-premise CRM software that took months to roll out. What changed everything was the arrival of SaaS. It turned CRM from a difficult system to work with into one of the […]

It’s no news: warehousing costs keep rising. That was the case in 2024, and the rising labor and resource costs remain the second most pressing challenge for warehouse businesses in 2025. At the same time, competition has arguably never been as automation-oriented as before, with 50% of operators reporting they automated over half of their […]

You can’t grow your third-party logistics business without accepting a simple truth: delivery speed matters more than even supply chain resilience and increased delivery visibility. In fact, 53% of 3PLs say their customers expect deliveries to be done within two to three days, with the same share also considering prompt delivery the key differentiator for […]

Logistics companies face a market that demands constant improvement — cutting costs, finding shorter routes, and maintaining sufficient inventory. This pressure on the supply chain can be alleviated greatly through the use of demand forecast tools. These can ensure that your company always has the right volume of stock and can meet customer needs promptly. […]

In the logistics industry, data is gold — if you know how to use it. Companies with smart, unified data strategies are pulling ahead, fast. In fact, nearly half of Deloitte’s survey respondents say better data means better visibility into assets and goods. But here’s the catch: many logistics teams are drowning in data from […]

With 21.7 billion parcels changing hands in the US in 2023 alone, there’s always a share of the pie for new transport and logistics companies. But if you want to grow your small business into a successful logistics company, you’ll need more than vigor and a truck or two. Learn how to start a logistics […]

Software is the lifeline of small businesses. In the U.S., 47% of small businesses report using four or more technology platforms, and 77% plan to ramp up their technology adoption. The software benefits are well-documented: operational efficiency gains, cost savings, improvements in customer experience, and many more. Yet, those perks might not last long if […]

Automated capacity planning, route optimization, real-time fleet management — the software enabling these capabilities is driving the revenue of logistics leaders. In fact, McKinsey reports that over 85% of logistics companies say digital solutions added value to their organizations. Of course, large logistics operators have a lot of disposable resources to invest in powerful digital […]